Careers at Shepherd

About the role

You'll be the first person visitors see at places like hospitals, hotels and office buildings. Most of the job is paying attention, helping people and writing down what you saw. When something does go wrong, you'll stay calm, handle what you can and call for backup when you need it.

What you'll do

• Conduct foot and checkpoint patrols following site post orders
• Monitor entrances, verify credentials and manage visitor access
• Observe and report safety hazards, suspicious activity and policy violations
• Respond calmly to incidents, using de-escalation and communication first
• Write clear, accurate daily activity and incident reports using our mobile app
• Provide courteous customer service to clients, staff and the public
• Coordinate with supervisors, client staff and emergency services when needed

Requirements

• Current BSIS Security Guard Registration (guard card), or eligibility to obtain one before starting work
• At least 18 years old
• Completion of state-required training: Powers to Arrest before registration and the full 40 hours within the first six months
• Strong written and spoken English; Spanish, French or Swahili a plus
• Ability to stand and walk for extended periods and work outdoors in varied weather
• Reliable availability for assigned shifts, which may include nights, weekends and holidays

Preferred

• Prior security, military, hospitality or customer service experience
• Healthcare or hospitality security experience
• CPR, First Aid or AED certification

Pay and benefits

• $28.00 per hour
• Paid site-specific and continuing education training
• Paid sick leave under California law
• Clear paths to armed, patrol and supervisor roles

Apply now

About the role

We only place armed officers where we've found a real need. You'll carry more responsibility than anyone else on site, so we look for people with steady judgment who see the firearm as a last resort, not an answer to every problem.

What you'll do

• Perform all duties of an Unarmed Security Officer at armed posts
• Maintain constant control and safe handling of your firearm while on duty
• Follow Shepherd's written use-of-force policy and site post orders without exception
• Respond to alarms and incidents and coordinate with law enforcement
• Document every incident thoroughly and accurately, including any use of force

Requirements

• Current BSIS Security Guard Registration
• Current BSIS Firearms Permit for the caliber you will carry, which requires being at least 21 years old, completing BSIS firearms training and passing the state's required assessment
• Ongoing firearms requalification as required by BSIS
• Valid California driver's license if the assignment includes driving
• Sound judgment, composure and excellent report-writing skills

Preferred

• Two or more years of armed security, military or law enforcement experience
• Baton permit, CPR and First Aid certification

Pay and benefits

• $40.00 per hour
• Paid firearms requalification and continuing education
• Paid sick leave under California law

Apply now

About the role

You'll drive a marked, camera-equipped Shepherd vehicle between client properties, checking doors, gates and parking lots, and responding when an alarm goes off. It suits people who like working on their own and don't mind the night shift.

What you'll do

• Patrol assigned properties and scan every checkpoint on your route
• Perform lock-up and unlock checks and secure open doors and gates
• Respond to alarm activations and dispatch calls, then document findings
• Report hazards such as lighting outages, damage or trespassing
• Inspect and maintain your patrol vehicle and equipment each shift

Requirements

• Current BSIS Security Guard Registration
• Valid California driver's license and a driving record that meets our insurer's requirements
• Comfort working independently, often overnight
• Ability to use our mobile reporting app and GPS tools

Pay and benefits

• $28.00 per hour for unarmed patrol; $40.00 per hour for armed patrol
• Paid training and paid sick leave under California law
• Company vehicle provided for patrol duties

Apply now

About the role

Field Supervisors are the people our officers call when they need help, and the people our clients call when they want answers. You'll look after a group of officers across several sites: making sure every post is covered, coaching new officers, and stepping in when a situation needs a steady, experienced hand.

What you'll do

• Visit sites during your shift to check in on officers and inspect posts
• Train new officers at their sites and help them write clear, accurate reports
• Respond to escalated incidents and support officers on the scene
• Cover open shifts or arrange coverage so no post is left empty
• Review daily activity and incident reports before they go to clients
• Be a reliable point of contact for client managers at your sites

Requirements

• Current BSIS Security Guard Registration
• At least two years of security experience, including time in a lead or supervisory role
• Valid California driver's license and a driving record that meets our insurer's requirements
• Strong communication, scheduling and problem-solving skills
• Availability for rotating shifts, including some nights and weekends

Preferred

• BSIS Firearms Permit
• CPR, First Aid or AED certification
• Spanish, French or Swahili

Pay and benefits

• $32.00 per hour
• Paid training and paid sick leave under California law
• Company vehicle provided for site visits

Apply now